Who are we?

We are one of the best Ophthalmology Clinics, we have been offering for 40 years, highly specialized solutions in visual health, supported by scientific evidence. We are a competent human team, with high technology, and quality of care.

All of your visual health  services integrated in
one place

147000
Surgeries
performed
40
Years of
experiencie
12000
Refractive surgeries
in the last years
430
Transplants
performed

Awards and distinctions  that make the difference

Customize experience

Specialized in visual health

Highly qualify doctors

Humanized service

Certifications and Policies that accredit us as a Clinic

Our  policies

The Clínica de Oftalmología de Cali, working from the heart, offers the entire community the talent of its team, the experience, the sense of social responsibility, and the commitment to continue providing the best service to preserve the visual health of Valle del Cauca residents and international patients.

Contribute to improving the quality of life of users through the comprehensive provision of visual health services, guaranteeing accessibility, opportunity, safety, relevance, and continuity in care, with a humanized treatment; supported by adequate technology, a competent and leading human team, which applies standards aimed at continuous improvement and excellence.
The Clínica de Oftalmología de Cali is committed to fostering an organizational culture of patient safety and humanized care for our users and their families, building co-responsibility from senior management and with the interdisciplinary team that participate during the patient care cycle. , promoting healthy practices for a safe environment, with actions to prevent and control the risk of infections associated with health care and management of unsafe behaviors identified in the care process.
The Ministry of Health and Social Protection, through Resolution 2063 of 2017, adopts the Social Participation in Health Policy - PPSS, which has as its objective the intervention of the community in the organization, control, management and supervision of the institutions of the health system. Health. Social participation is the right that each citizen and the groups have to affect the decisions that affect their well-being, that is, it is the right to decide what the right to health is and how it is realized and fulfilled. For this reason, the Clínica de Oftalmología de Cali is committed to establishing strategies and processes of social interaction, based on the constitutional principles of solidarity, equity, universality, in search of well-being and social development.

Certification with NTC ISO 9001 of 2015 of the Quality Management System

Providing health care with high standards of quality and safety.

Certification in Good Clinical Practices in Research, granted by INVIMA.

Guaranteeing protection of rights, safety, and well-being of participants in clinical research.

We are a center reference for visual health and priority ophthalmology care in Southwestern Colombia.We are positioned as the best, users trust us and our professional training.

Program of Patient Safety

The patient safety committee seeks the centralization of caring processes based on the user's safety and their family, offering them an optimal and humanized environment aligned with respect for their rights, neutralizing the potential risks of processes that can be harmful during the attention process.

Program Objective

Promote and develop actions that strengthen an organizational culture of patient safety, through adaptation and implementation of good practices from instructional manuals, with national and international references.

Patient Safety Policy

We are an ophthalmological clinic in Cali committed to fostering an organizational culture of patient safety and humanized care for our users and their families, building co-responsibility from senior management and with the interdisciplinary team that participates during the patient care cycle. , promoting a safe environment, with actions to prevent and control the risk of infections associated with health care and management of unsafe behaviors identified in the care process.

Program strategies

Generation and Promotion of Patient Safety Culture:

✔ Patient Safety Tips
✔ Audiovisual media
✔ Training Days
✔ Patient safety day
✔ Primary Care Committees

Preprint Media:
✔ Booklet of Rights and Duties.
✔ Evacuation Guidelines.
✔ Preparation for Diagnostic Aids.
✔ Booklet Use of Eye Drops and Ointments.
✔ Post-surgical care.

Audiovisual Media:
✔ Declarations of rights and duties
✔ Evacuation routes.

Socializations:
✔ Rights and Duties of Patients.
✔ The importance of completing the PQR and congratulations.
✔ Correct Identification of Patients and Orders.
✔ Hand Washing.
✔ Educational programs for patients, families, and/or caregivers.
✔ Diabetic retinopathy.
✔ Glaucoma.
✔ Cornea.
✔ GAPS program.

✔ Booklet of Rights and Duties.
✔ Evacuation Guidelines.
✔ Preparation for Diagnostic Aids.
✔ Booklet Use of Eye Drops and Ointments.
✔ Post-surgical care.

The Clinic has defined the informed consent procedure for all surgeries, complex processes, the application of anesthesia, and diagnostic tests that require the patient's consent.

Actions with healthcare staff:

✔ Patient Safety Committee
✔ Infections Committee
✔ Pharmacy and Therapeutics Committee
✔ Technovigilance Committee

✔ Verification Audits
✔ Passive Supervision
✔ Passive Pharmacovigilance
✔ Passive Techno-Supervision
✔ Active Search

Administrative Support Actions:

✔ Maintenance of environment

✔ Chain of custody.

✔ Security in patient's documentation

Agreements and Alliances

Get extensive benefits

Prepaid Medicine Services:

Official Entities:

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